Quality policy:
Delight customer; Quality prior; Continuous improvement; Endless innovation.
Quality target:
Target of customer satisfaction percentage: 90%;
2008 customer returned Silicone & Rubber product DPPM is less than300,
And decline 50 DPPM per year in forthcoming 3years;
2008 customer returned keypads product DPPM is less than 4000,
And decline 500 DPPM per year in forthcoming 3 years.
ISO certificate:
ForBetter passed the strict audit of ISO standard organization and got the certificate of ISO9001-2000 from Universal Certification Service Co., Ltd ShenZhen centre smoothly in June,2003, then passed the re-audit yearly. The company operate fully according to the requirements of ISO9000 quality system from the purchasing of raw materials , product design , production, until the shipment. The customers can get the most competitive products while satisfied with all services.